FAQs

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Questions About Loaning & Selling
List of Most Wanted Items
Questions About Buying & Layaway
 
Questions About
Loaning & Selling

  • What types of items does CASA PAWN take?

    • Jewelry, firearms, electronics, tools, musical equipment, home goods & appliances, some clothing, sporting goods, collectibles, and MORE!

  • How much can I get for my item?

    • We can give you a quote in our store, you can call us, you can send us information about your item using MobilePawn (you will need to call us to activate the app), or you can email us.

  • How do I know I’m getting the most money for my loan?

    • We want to loan you the most! If a competitor offers you more for your loan, your next loan with us is free!*

  • Do you loan to active military?

    • Yes! We're proud to support our military ​and provide them with quick, confidential cash loans.

  • How long is my loan?

    • All loans are for 90 days.

  • Do I have to pay off my loan by the due date?

    • No. If you need more time you can extend your loan for 30 or 60 days, or renew your loan for another 90 days. An extension payment pays for any fees due and buys you another month, it does not pay towards the principal of the loan. A renewal payment pays for all interest and fees that have accrued thus far and restarts your loan.

  • Can someone else make a payment or pick up my loan?

    • Anyone can extend or renew your loan. For your protection and security, it is CASA PAWN's policy to only release items to the original person who pawned the item. Exceptions can be made for extenuating circumstances.

  • What forms of payment does CASA PAWN take for loans?

    • You can make a loan payment with cash or debit card in person, or you can pay with PayPal using MobilePawn (you will need to call us to activate the app). If you are planning to pick up your loan, you will need to pay with cash or debit card in person, a redemption payment cannot be done through MobilePawn.

  • Can I make a loan payment after-hours?

    • Yes. You can make a payment on your loan after-hours with PayPal using MobilePawn (you will need to call us during business hours to activate the app).

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List of
Most Wanted Items

MacBook

Microsoft Surface

Rolex

Tag Heuer

Cartier

Tiffany & Co.

Louis Vuitton

Chanel

Xbox One X & Series X

PS4 & PS5

Switch & Switch Lite

4K Smart TVs

iPhone

Galaxy Phone

Glock

Beretta

Heckler & Koch

Sig Sauer

FN Herstal

Ruger​

Browning

Colt

 
Questions About
Buying & Layaway

  • How do I know I’m getting the best deal?

    • We want you to get the best deal! That’s why provide computers for you to research the price, and if you find it for less, we'll match the price or even beat it, GUARANTEED!*

  • Does CASA PAWN offer a guarantee?

    • Every item purchased has a 14-day Satisfaction Promise. You can even extend our promise for up to 60 days*.

  • What forms of payment does CASA PAWN take for buying and layaway?

    • You can buy or make a layaway payment with cash, debit, or credit card (Visa, MasterCard, Discover) in person, or you can pay with PayPal using MobilePawn (you will need to call us to activate the app).

  • Can someone else make a payment or pick up my layaway?

    • Anyone can make a payment on your layaway. To protect your interests, it is CASA PAWN's policy to only allow the originator to pay off and pick up the layaway. Exceptions may be made due to extenuating circumstances.

  • Can I make a layaway payment after hours?

    • Yes. You can make a payment on your layaway 24/7 with PayPal using MobilePawn (you will need to call us to activate the app).

  • What happens to my money if I cancel or forfeit my layaway?

    • If you cancel or forfeit your layaway, your money will go to store credit. 

  • How long is my store credit good for?

    • Store credit is valid for 6 months.

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